FAQ

Q: What are your business hours?

A: The Covington office is open Monday – Friday from 8:30 a.m. to 5:00 p.m.  The Atlanta office is open by appointment only. We close to observe the following holidays: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

Q: Where is your office located?

A:  We have offices in Covington and Atlanta. Our Covington office is located at 2115 Usher Street, N.W, Covington, Georgia 30014.  Our Atlanta office is located at 230 Peachtree Street, N.W., Suite 1250, Atlanta, Georgia 30303.   Please see the Contact Us section of our website for maps, directions and the firm’s mailing address.

Q: Will I be able to speak to an attorney when I schedule an appointment?

A: Yes, we believe that it is important for the client to meet and speak with the attorney who will be handling his or her case.

Q: Do you offer free consultations?

A: Yes. Consultations for Workers’ Compensation cases and Personal Injury cases are ALWAYS FREE. However, we charge a reasonable consultation fee for all other types of cases that we handle.

Q: Do you handle cases on a contingency fee basis?

A: Yes. Workers’ Compensation and Personal Injury cases are handled on a contingency fee basis, which means if the client does not receive compensation, we do not get paid either. However, we do charge a reasonable hourly rate for all other types of cases that we handle.

Q: What is my case worth?

A: Many clients want to know how much their case is worth during the initial consultation. That is a difficult question that requires a great deal of thought. Every case is unique. There is no set value to one type of case or another. We cannot tell you what your case is worth at the beginning of the representation. In fact, no one has a crystal ball, and you should be suspicious of those who claim they can tell what a case is worth before even working on the case. At The Pope Law Firm, we are not interested in empty promises. We are interested in results. We strive to work as hard as we can on each case to maximize its value so that you are satisfied at the conclusion of the representation that you received proper compensation for your case.

Q: Can you loan me money or advance money to me before my case settles?

A:  No, the State Bar of Georgia expressly forbids lawyers from loaning money to clients or advancing money to them.  An attorney who violates this rule can be disbarred.  We will work as quickly as we can to resolve your case to get you the compensation that the law allows, but we cannot give you money before the resolution of the case.

Q: Do you take credit cards?

A: No, unfortunately we do not accept credit cards but are happy to discuss other forms of payment with you.

Q: Who will answer my routine questions?

A:  If you have a question that requires a legal answer, you will be answered by one of the attorneys at The Pope Law Firm.  Our attorneys strive to return calls and respond to emails promptly, but certainly no later than 24 hours, if possible.  If you have a routine status question that does not require a legal answer, a member of our well-trained staff may respond to you so that we can serve you faster.